A bumpy road to action research11/23/2023 This cookie is set by GDPR Cookie Consent plugin. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". ![]() Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category. This is an anti-forgery cookie used for preventing cross site request forgery attacks. These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. You can see the report about what our community felt here. This will need to need to include not only what is technically ‘safe and serviceable’, but also what its customers want. During the government’s Road Period 2 (2020-25) Highways England will need to measure its success at delivering good road surface. Transport Focus will continue to work with Highways England to help develop a better way to measure road users’ views about what is smooth and what is not. Highways England should look to increase road users’ awareness of when they are on a road that it manages, working with satellite navigation and mapping providers, and introducing Highways England branding to roadside signage in a safe, cost effective way. ![]() We will be looking to see if we need to revisit a recommendation we made to Highways England in 2019: It seems many drivers aren’t sure who to contact if they want to report a problem. I always report a bad pothole on Waze as it helps me when others have done so.” Male, 35 “In truth I don’t know who to report concerns about a road to, but I’m going to do my research now and make sure that a pothole has been reported. Clarity about who is responsible for the road you are using and how to get in touch to report issues if you need to. Looking ahead, there was also a sense that technology should come up with longer lasting materials that makes this problem go away.Įxploring road surface quality with members of our community highlighted an issue Transport Focus has raised before. A more pleasant, less stressful journey experience is also a factor. It is also partly a sense that these roads are important and ought on principle to be maintained properly. And our other research shows that drivers want road surfaces without dips, bumps and potholes.įor members of our community, worry over road surface is partly about safety – 70 mph roads need to be in tip top condition to be safe. ![]() This is something we know from Transport Focus’s priorities for improvement research. Most felt that the motorways and major ‘A’ roads managed by Highways England were in better condition than roads managed by councils. We recently asked members of our Transport User Community about how road surfaces affect them. But you will always experience the road surface. You might be delayed by roadworks or a crash, or you might experience poor driving by others. What do road users experience on every journey on England’s motorways and major ‘A’ roads? The surface of the road. I reckon it damages tyres as well.” Female, 36 I absolutely hate driving over this and my children hate the noise of it end up covering their ears. “If I could wave a magic wand, one thing I would definitely change is the M25 unsmooth bumpy surface.
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